Sr. Technical Support Executive (Jaipur)

Job Title: Technical Support Executive International Voice, Email & Chat Support Job Type: Full-Time | Permanent Job Description: We are hiring Technical Support Executives for an International Voice, Email & Chat Support process. Candidates must have excellent communication skills and prior experience in handling international customers. Eligibility: - Minimum 1 year of experience in an International UK/US Voice Process (Mandatory) - Fluent English communication (C1 Level) is mandatory - Experience in Voice, Email & Chat Support - Strong troubleshooting and customer service skills - Ability to work in rotational shifts, including night shifts - Immediate joiners preferred Key Responsibilities: - Provide technical support to international customers through voice, email, and chat. - Diagnose and resolve customer issues efficiently. - Maintain high customer satisfaction while meeting quality and productivity targets. - Accurately document customer interactions and follow support procedures. - Escalate complex technical issues when required. Required Skills: - Excellent verbal and written English communication (C1 Level) - Strong technical troubleshooting abilities - Customer-focused approach with problem-solving skills - Basic computer proficiency and typing skills - Ability to multitask in a fast-paced environment Perks: - Competitive Salary - Performance Incentives - Career Growth Opportunities - Professional Work Environment - Training & Development Programs Experience Required: Minimum 1 Year (International UK/US Voice Process) Language: Fluent English (C1 Level) Mandatory Compensation: 476,815.39 - 698,858.31 per year Benefits: - Work from home Work Location: In person .