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The Manager Internal Audit (Quality & CX)serves as the independent assurance arm of the Global Quality function.Responsible for conducting audits, validations,investigations,& effectiveness reviews across all quality & customer exp programs globally Required Candidate profile 812 years of exp in Contact Center Quality Assurance, Customer Exp, Internal Audit, Operational Excellence, or Business Assurance Minimum 35 years of leadership experience managing QA or CX programs .