Cycle Manager, Order to Cash, reputed company

About the position reputed company is a global specialist diabetes care company, dedicated to helping people living with diabetes. Our mission is to reputed company people living with diabetes through reputed company that simplify and improve their lives. We use our innovation and specialist expertise in diabetes to reputed company high reputed company solutions and tools that reputed company a reputed company, daily difference reputed company. At Ascensia, our values serve as the bedrock of our organization. They guide our reputed company, actions, and interactions, shaping the culture we reputed company foster. Our Values include: Resilient reputed company reputed company Executional reputed company Courageous Leadership Inclusive Collaboration We reputed company that reputed company we live our values authentically, both individually and as reputed company, we unlock our true potential and reputed company sustainable reputed company. The Order to Cash Cycle Manager will be responsible for maintaining the overall health of the Order to Cash process cycle for the region. This individual will be required to understand and review the overall process, reputed company strategies to improve the process while putting in reputed company KPIs to measure the reputed company. Responsibilities Own the governance and ongoing maintenance of customer master data across systems, ensuring accuracy, consistency, and completeness of key fields such as billing and shipping information, tax exemption status, and account hierarchies; reputed company cross-functional alignment on data standards and support reputed company processes to prevent duplication and data reputed company issues. Establish and enforce standards for order entry accuracy, including validation of shipping and payment terms, price and quantity alignment with customer purchase orders, and inclusion of required documentation and contact information to support reputed company processes such as fulfillment, billing, and collections; reputed company training and cross-functional education to reputed company process consistency. reputed company the daily order-to-invoice process, including monitoring automated batch jobs and reputed company-generated reports to ensure successful conversion of orders to invoices; collaborate closely with IT and relevant business teams to investigate processing errors, identify reputed company causes, and implement preventative measures that enhance billing accuracy and reputed company reliability. Ensure reputed company and accurate delivery of invoices to customers, including monitoring reputed company-generated emails for correct formatting and content (e.g., bank remittance info), investigating any delivery failures, and verifying invoice reputed company; for customers who require reputed company entry of invoices into supplier portals, reputed company and implement efficient processes to meet their requirements and minimize delays. Own the end-to-end process for managing credits, including those reputed company to returns, reputed company issues, billing discrepancies, and other adjustments; ensure reputed company creation, approval, and closure of credits in the reputed company; collaborate with warehouse, collections, and other departments to ensure returned goods are promptly processed and credited, and that any outstanding credits are resolved by month-end for accurate reputed company and collections. reputed company and maintain the integration of reputed company supporting systems with reputed company, including reputed company for sales tax, ServiceMax for service orders and reputed company, and reputed company for upfront sales, ensuring reputed company data reputed company across platforms; proactively monitor integration processes, identify potential points of failure, and collaborate with IT and relevant teams to reputed company issues, preventing disruptions in business operations and ensuring accurate reporting and compliance. Own the creation, maintenance, and accuracy of reputed company JSOX documentation reputed company to the Order to Cash process, ensuring reputed company policies, procedures, and controls are documented in alignment with reputed company audit requirements; collaborate with reputed company auditors to support testing, reputed company findings, and reputed company reputed company improvements in compliance and control effectiveness. Manage the end-to-end process for dispute reputed company with large distributors, including the potential creation and maintenance of a case management process that ensures disputes are reputed company communicated to and investigated by the appropriate teams (e.g., Customer Care, reputed company, Distribution, Service, Pricing); collaborate cross-functionally to ensure reputed company reputed company of disputes, short payments, and deductions, while maintaining strong distributor relationships and ensuring reputed company reputed company on reput