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URGENT HIRING !!! For more information call & WhatsApp - Eight Eight Eight Two Three One Two Eight One Zero Job Summary A Guest Service Associate is responsible for providing exceptional customer service to guests, ensuring a positive experience from arrival to departure. The role involves handling guest inquiries, check-ins, check-outs, reservations, and resolving customer concerns while maintaining the highest standards of hospitality and professionalism. Key Responsibilities Welcome guests warmly and ensure a pleasant arrival experience. Handle guest check-in and check-out procedures efficiently. Assist guests with reservations, room assignments, and service requests. Provide information about hotel facilities, services, local attractions, and transportation. Respond promptly to guest inquiries, complaints, and special requests. Coordinate with housekeeping, maintenance, and other departments to meet guest needs. Maintain accurate guest records and update reservation systems. Process payments, invoices, and billing transactions. Handle telephone calls, emails, and other guest communications professionally. Ensure compliance with hotel policies, procedures, and service standards. Promote hotel services, amenities, and loyalty programs. Assist in resolving guest issues and escalate complex concerns when necessary. Maintain a clean, organized, and professional front desk environment. Support efforts to enhance guest satisfaction and retention. Benefits Air Ticket Medical Meal This Job is only for abroad location. (Not in India)