Customer Support Associate Freshers | Any Degree

Customer Support Associate Non Voice (Good communication (Read / Write) Flexwork Flexwork is an AI-powered talent platform dedicated to bridging the gap between skilled professionals and meaningful employment opportunities. We connect businesses with verified talent for remote, project-based, contract, and full-time roles while empowering fresh graduates, career restarters, freelancers, and experienced professionals to build successful careers. About Our Client Our client is a Boston, USA-based multinational organization specializing in IT, BPO, KPO, and LPO outsourcing services. With a strong global presence, the company delivers exceptional customer experiences through operational excellence, process optimization, and technology-driven solutions. Experience: Freshers / 01 Year / 2024,2025,2026 Passedout can be considered) Qualification: Any Degree Backlogs: Candidates with backlogs may also be considered based on the selection process. Process: Non-Voice Email & Chat Support Location: Chennai Shift: Night Rotaional shift Employment Type: 3-6 months Probation then Full time (based on performance) About The Role We are looking for customer-focused individuals to join our international customer support team. The role involves assisting customers through email and live chat , understanding their concerns and providing appropriate solutions. Key Responsibilities Handle customer queries through email and chat. Understand customer concerns and provide accurate responses. Follow standard processes and escalation procedures. Maintain professional communication with customers. Update customer interactions and case details in internal systems. Work toward customer satisfaction and service quality targets. Requirements Any graduate / diploma qualification. Good written and verbal English communication. Basic computer knowledge. Good typing and documentation skills. Willingness to work in UK/US shifts -Rotational Shift Freshers are welcome. Location: Chennai - Perugudi Walkin Drive Venue RediSolve Software Pvt. Ltd. 4/293, 8th Floor, Co-works, Sterling Technopolis, Old Mahabalipuram Road (OMR), Perungudi, Chennai 600096. Interview Process: Assessment Round, Mock Chat & HR Manager round If Interested , Please send across your cv to 984oo I293o - info(at)techglora(dot)com | sharmila@flex-work.in Please mention "Reference: Sharmila Balaji - Flexwork " at the top of your CV. This ensures your application is considered through the appropriate recruitment channel during the screening process. Kind regards, Sharmila Balaji Note: This is a paid internship.Skills: customer,customer support,communication,email,assessment,customer satisfaction,chat .