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WE ARE HIRING UK BANKING CUSTOMER SUPPORT Process: UK Banking Customer Support Role: Customer Support Executive Voice Process Work Location: Bangalore Shift: UK Shift / Rotational Shift Experience: 1 to 5 Years Qualification: Graduate / 10+2 Salary: Up to 6 LPA (depending on experience & interview performance) Job Responsibilities: Handle inbound customer calls related to banking products and services. Assist customers with account-related queries, transactions, payments and service requests. Understand customer concerns and provide accurate and timely resolutions. Handle complaints and escalations professionally while ensuring customer satisfaction. Follow defined banking processes, policies and quality standards. Maintain high accuracy while updating customer information and transaction details. Identify customer needs and provide appropriate information about banking services. Protect customer information and follow required security and compliance procedures. Meet defined productivity, quality, AHT and customer satisfaction targets. Demonstrate empathy, patience and professionalism while handling customers. Candidate Requirements: Excellent verbal communication skills in English. Good listening and problem-solving skills. Strong customer-service orientation. Basic understanding of banking/financial services. Ability to handle difficult customers and challenging conversations. Good typing and computer skills. Willingness to work in UK shifts and rotational schedules. Banking / Financial Services / BPO experience preferred. Preferred Experience Candidates with experience in: UK Banking Customer Support Credit Cards Voice process Contact center Experience BPO Financial Services Customer Support Why Join Opportunity to work on a UK Banking process Career growth in Banking & Financial Services Professional work environment Attractive salary package Immediate joining preferred Interested candidates can Contact :Shiva -8884496984 (DROP YOUR CV IN THE WHAT'S APP IF THE LINE IS BUSY ) .