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US Client Calling Executive - Night Shift WFH Company: Erinlabs.com Role Overview: We are seeking serious, sharp, and English-fluent calling executives to work remotely from home in a permanent US night shift. This role involves direct communication with US-based dental offices, training institutes, and other clients, focusing on appointment confirmation, inbound/outbound communication, client follow-up, and accurate data entry. Key Responsibilities: - Make outbound calls to US clients and customers. - Confirm appointments and manage client communications. - Handle inbound and outbound calls professionally. - Follow up with clients to ensure satisfaction and gather information. - Accurately enter and update data in company tools (Office 365, CRM, calling tools). - Adhere to scripts and communication guidelines. - Participate in live call monitoring and review sessions. - Utilize AI tools to enhance work performance. Requirements: - Excellent Spoken English: Clear, polished, and easy for US customers to understand, with a neutral/western-friendly accent. - Permanent Night Shift: Comfortable working US business hours from India (approx. 9:30 PM / 10:30 PM IST to 6:30 AM / 7:30 AM IST). - Work Schedule: 6 days per week, including weekends when required. - Work-from-Home Setup: Reliable laptop/desktop, stable high-speed internet, headset, quiet dedicated workspace, and power backup. - Soft Skills: Patience, confidence, discipline, ability to handle feedback constructively, curiosity, and coachability. - Experience: Prior US calling, BPO, or customer support experience of 1 year is preferred. - Commitment: Seeking long-term employment, not short-term work. - Honesty & Reliability: Ability to communicate honestly, avoid excuses, and perform tasks without constant reminders. What We Offer: - Salary: 25,000 - 50,000 fixed per month, based on English quality, US calling experience, reliability, and interview performance. - Incentives: Performance-based incentives and paid overtime. - Work Arrangement: Permanent Work From Home. Important Note: This is a reliable role requiring discipline, performance, and consistency. It is not a casual work-from-home job. Applications without the specific confirmation sentence will not be reviewed. Selection Process: Resume review, qualification form, voice note + video introduction, WFH setup verification, live English and roleplay interview, followed by training and monitored live-call evaluation. If you are interested in this opportunity, please click on the 'Apply Now' button to submit your application. .