Service Advisor Automobile Dealership

Service Advisor Automobile Dealership Job Location: Bangalore, Karnataka Job Type: Full-Time Industry: Automobile / Two-Wheeler Dealership Department: Service / After-Sales Job Summary We are looking for a Service Advisor to join our automobile dealership in Bangalore. The ideal candidate will be responsible for handling customer service requirements, vehicle inspections, job card preparation, service estimation, workshop coordination, and ensuring excellent customer satisfaction. Key Responsibilities Greet customers and understand their vehicle service and repair requirements. Conduct preliminary vehicle inspections and accurately identify service needs. Prepare job cards, service estimates, and repair orders. Explain required repairs, maintenance, and estimated costs to customers. Coordinate with technicians and the workshop team to ensure timely vehicle delivery. Provide regular updates to customers regarding service progress. Ensure proper documentation of vehicle history and service records. Conduct vehicle delivery inspections and explain completed work to customers. Handle customer queries, complaints, and service-related concerns professionally. Follow up with customers for service feedback and customer satisfaction. Promote periodic maintenance, accessories, value-added services, and other after-sales products. Achieve service revenue, customer retention, and workshop performance targets. Maintain high standards of customer service and dealership processes. Required Skills Good communication and interpersonal skills. Strong customer handling and relationship management skills. Basic knowledge of automobile servicing and vehicle maintenance. Ability to understand technical service requirements and explain them clearly to customers. Good negotiation and problem-solving abilities. Basic computer knowledge and familiarity with DMS / dealership software. Target-oriented and customer-focused approach. Qualification & Experience Education: Diploma / ITI / Degree in Automobile or Mechanical Engineering preferred. Experience: 15 years of experience as a Service Advisor, Automobile Service Advisor, Workshop Advisor, or Customer Service Advisor. Freshers with relevant automobile knowledge may also be considered. SEO Keywords Service Advisor Jobs in Bangalore, Automobile Service Advisor Jobs, Service Advisor Vacancy Bangalore, Automobile Jobs in Bangalore, Two Wheeler Service Advisor Jobs, Four Wheeler Service Advisor Jobs, Workshop Service Advisor, Automotive Service Advisor, Customer Service Advisor Automobile, Automobile Dealership Jobs, After Sales Service Jobs, Workshop Jobs Bangalore, Automobile Technician Jobs Bangalore, Service Department Jobs, Automotive Jobs in Bangalore, Vehicle Service Advisor, Service Advisor Vacancy, Automobile Dealership Careers Bangalore. Candidate Profile Candidates who are customer-focused, technically aware, target-oriented, and passionate about the automobile industry are encouraged to apply. Location: Bangalore, Karnataka Compensation: 18,000.00 - 24,000.00 per month Benefits Health insurance Life insurance Paid sick time Paid time off Work Location: In person .