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As a Senior Software Engineer Infinia L4, youll be an escalation point for the most complex and critical issues affecting enterprise and hyperscale environments. This hands-on role is ideal for a deep technical expert who thrives under pressure and has a passion for solving distributed system challenges at scale. This role is part of the Infinia Core engineering team. Youll collaborate with Engineering, Product Management, and Field teams to drive root cause resolutions, define architectural best practices, and continuously improve product resiliency. Leveraging AI tools and automation, youll reduce time-to-resolution, streamline diagnostics, and elevate the support experience for strategic customers. Key Responsibilities Technical Expertise & Escalation Leadership Own critical customer case escalations end-to-end, including deep root cause analysis and mitigation strategies.Act as one of the technical escalation points for Infinia incidents especially in production-impacting scenarios.Lead war rooms, live incident bridges, and cross-functional response efforts with other engineering, QA, and Field teams.Utilize AI-powered debugging, log analysis, and system pattern recognition tools to accelerate resolution. Product Knowledge & Value Creation Become a subject-matter expert on Infinia internals: metadata handling, storage fabric interfaces, performance tuning, AI integration, etc.Reproduce complex customer issues and propose product improvements or workarounds.Author and maintain detailed runbooks, performance tuning guides, and RCA documentation.Feed real-world support insights back into the development cycle to improve reliability and diagnostics. Customer Engagement & Business Enablement Partner with Field CTOs, Solutions Architects, and Sales Engineers to ensure customer success.Translate technical issues into executive-ready summaries and business impact statements.Participate in post-mortems and executive briefings for strategic accounts.Drive adoption of observability, automation, and self-healing support mechanisms using AI/ML tools.Delivering training to customer support and field engineering Required Qualifications 8+ years in enterprise storage, distributed systems, or cloud infrastructure support/engineering.Deep understanding of file systems (S3, POSIX, NFS), storage performance, and Linux kernel internals.Scripting and Coding using Python, Go, C++Proven debugging skills at system/protocol/app levels (e.g., strace, tcpdump, perf).Hands-on experience with troubleshooting on Linux.Exposure to RDMA, NVMe-oF, or high-performance networking stacks.Exceptional communication and executive reporting skills .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.