Project Consultant - Hotels

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Serve as a point of contact for the customer, managing their onsite experience using Cvent's Onsite Solutions Training the clients on the hardware (Router, Printer, Badges) and the software from end to end Directly support and consult with customers on how to best leverage Cvent's Onsite Solutions through timeline-specified milestones and standardized operations Identify and define product improvements and enhancements as they pertain to client needs and overall deployment Serve as a point of contact for Onsite escalations and should be flexible working out of office hours and on weekends Manage several concurrent projects Communicate and adhere to project milestones Candidate should have a minimum of 2-3 years of client interaction experience. Excel at developing relationships over Zoom and email. Strong understanding of the onsite event management experience. Able to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software .