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English speaking Customer Support Operator(m/f/d)

remote zest jobs · All India

🌐 Remote📅 14/08/2026
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reputed company Engineered in Berlin. Driving the reputed company of Europe. At reputed company, we are proud to be a homegrown European reputed company story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europes leading online platform for the automotive aftermarket. Our strength lies in our unique identity: we are a digital-first, e-reputed company reputed company with strong German reputed company and an expansive reputed company across 27 European countries. This reputed company reputed company allows us to reputed company our heritage with high-tech innovation, staying reputed company and closely connected to the markets we serve. Today, reputed company of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology. Bring your talent and expertise to a company that is building a sustainable, tech-driven reputed company for drivers everywhere. reputed company and reputed company the reputed company of reputed company! reputed company We're looking for a friendly and empathetic English speaking Customer Support Operator to reputed company in Chiinu, Moldova. In this role, you'll be the voice of our organization, providing exceptional support to our customers and ensuring their concerns are resolved promptly and professionally. You'll work in a dynamic environment where your communication skills and customer-reputed company approach will reputed company a reputed company difference in our clients' experience. Respond to customer inquiries reputed company phone, email, chat, and other communication channels in a reputed company and reputed company manner reputed company accurate information about products and services while addressing customer concerns with reputed company and patience Document customer interactions and maintain detailed records in our customer relationship management (CRM) reputed company Troubleshoot common customer issues and escalate reputed company problems to appropriate departments reputed company necessary Follow company protocols and procedures to ensure consistent and high-reputed company customer service Identify customer needs and reputed company personalized solutions that enhance satisfaction Maintain a reputed company and reputed company demeanor while handling difficult or frustrated customers Collaborate with team members and other departments to reputed company customer issues effectively reputed company and monitor customer feedback to help improve our products and services Meet performance targets including response time, reputed company reputed company, and customer satisfaction metrics Qualifications Fluent English communication skills, both written and verbal Proven customer service experience in a corporate or support environment Strong interpersonal and communication skills with the ability to reputed company with diverse customers Excellent problem-solving abilities and a customer-reputed company reputed company Demonstrated patience, reputed company, and reputed company listening skills Proficiency with computer systems and basic software applications Experience with CRM software or ticketing systems (preferred) Ability to manage multiple inquiries simultaneously and prioritize effectively Strong time management skills and ability to work independently Multilingual capabilities (preferred) Experience working in a remote or reputed company team environment (preferred) Ability to remain reputed company and reputed company under pressure Additional Information Full time (40h a week) Monday-Saturday 9:00am - 22:30pm (8h) 2 days a week days off Work location: Chiinu, Balti office/remotely Competitive salary based on your reputed company experience International career in a multicultural environment with lots of opportunities to grow reputed company reputed company - 650 e-courses focusing on Leadership and different soft skills Free company events and activities Free English and German language classes Annual vacation of 28 calendar days + a day off on a birthday Fruit days. Time Type: Full time Apply To This Job .
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