🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Job OverviewWe are looking for experienced Customer Service Executives to join our Voice process. The role requires delivering excellent customer support while identifying opportunities to upsell relevant products and services. Candidates should be comfortable working in a target-driven environment and possess strong communication and customer handling skills. Key ResponsibilitiesHandle customer queries through voice and chat channels.Deliver exceptional customer service while maintaining quality standards.Identify customer needs and recommend suitable products or services.Achieve monthly upselling and performance targets.Resolve customer concerns efficiently and professionally.Maintain accurate customer records and document interactions.Follow company policies, compliance guidelines, and process requirements.Work collaboratively with team members to achieve business goals.Eligibility CriteriaAny Graduate/ UG Can apply.Minimum 1 year of experience in Customer Service, BPO, Contact Center, Voice Process, Chat Support, or a similar role.Experience in upselling, cross-selling, or sales-driven customer service is preferred.Excellent communication skills (C1 level or above).Comfortable working in rotational 24x7 shifts.Willing to work from the Gurugram office.Immediate Joiners RequiredSalary & Benefits32k-33k in handPerformance based incentivesTwo-way cab facility (as per hiring zone eligibility).Opportunity to work with a leading global customer experience company.Performance-driven work environment with career growth opportunities. .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.