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We are looking for an experienced CRM Manager to manage customer relationships across the sales and post-sales lifecycle. The candidate will be responsible for ensuring smooth customer communication, timely resolution of queries, coordination with internal teams and maintaining high levels of customer satisfaction. Key Responsibilities: Manage CRM operations for sales and post-sales activities. Oversee customer communication from booking through possession and post-sales support. Manage customer queries, complaints and service requests and ensure timely resolution. Coordinate with sales, accounts, legal, projects and other internal teams. Maintain accurate customer records and update CRM systems regularly. Monitor customer follow-ups, documentation, payment-related communication and other milestones. Track customer issues and ensure closure within defined timelines. Prepare CRM MIS reports, dashboards and management updates. Monitor team performance and ensure adherence to CRM processes. Develop and improve customer service processes to enhance customer experience. Handle escalated customer concerns and coordinate appropriate resolutions. Ensure timely communication of project updates and important customer information. Candidate Profile: Minimum 4 years of experience in CRM/customer relationship management. Experience in real estate CRM and post-sales will be strongly preferred. Strong experience in customer query and complaint management. Good coordination and team management skills. Excellent communication and interpersonal skills. Strong knowledge of CRM systems and MIS reporting. Customer-focused with strong problem-solving and follow-up skills.
Most are in India and the US. Here's how to pick the right one for you.
74.689Jobs
17.483IN
79%EN
WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.
Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.
The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.
Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.