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1. Minimum 2 Years of Experience in Desktop Support Minimum 2 years of hands-on experience in desktop support or IT support. Experience in troubleshooting Windows desktops/laptops, operating systems, hardware and software issues . Should be comfortable handling day-to-day technical issues raised by end users. Experience with system installation, software installation, configuration, upgrades and troubleshooting . Good understanding of user support and IT service processes. 2. Experience in Handling Ticketing Tools Should have experience working with IT service management/ticketing tools . Ability to create, update, assign, track and close support tickets . Should properly document troubleshooting steps and resolutions in tickets. Ability to prioritize tickets based on severity, priority and business impact . Should ensure tickets are followed up until successful resolution. 3. Understanding of SLA (Service Level Agreement) Good understanding of SLA requirements and IT support timelines . Ability to respond to and resolve incidents within defined SLA timelines. Should monitor pending, overdue and escalated tickets . Ability to prioritize critical incidents and escalate them to the appropriate team when required. Should maintain proper documentation and provide timely updates to users. 4. Outlook Configuration and Troubleshooting Experience in Microsoft Outlook installation, configuration and troubleshooting . Should be able to configure email accounts, profiles and mailboxes . Troubleshooting common issues related to sending/receiving emails, Outlook profiles, OST/PST files, synchronization and connectivity . Basic understanding of Microsoft 365/Exchange environment would be an advantage. Should be able to assist users with common Outlook-related issues. 5. Printer Installation and Troubleshooting Experience in installing and configuring local and network printers . Ability to install appropriate printer drivers and configure printer settings. Troubleshoot common printer issues such as print queue problems, connectivity issues, driver issues and printer offline errors . Experience in connecting printers through USB, LAN/network or shared printer environments . Should be able to support users with day-to-day printing-related issues. 6. Basic Networking and Switch Knowledge Basic understanding of networking concepts such as IP address, DNS, DHCP, LAN, Wi-Fi and TCP/IP . Basic experience in troubleshooting network connectivity issues . Should have basic knowledge of network switches, ports and network cabling . Ability to perform basic troubleshooting using commands such as ping, ipconfig, tracert and nslookup . Should be able to identify whether an issue is related to the desktop, network connection, switch port or other infrastructure and escalate appropriately.
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.