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Job ID: 41249 | Location: Airoli, Maharashtra, India | Work Model: Hybrid The purpose of the job is to translate business requirements into detailed functional specifications for SAP MM and related Procurement tools, and to manage the delivery of global IT business application services for Procurement and Material Management. This includes ensuring service levels and KPIs are met, driving continuous improvements, and leveraging a deep understanding of SAP MM and other SAP modules. The role involves system configuration, project scoping, resource planning, integration of projects, analysis of system requirements and change requests, development of user training, and monitoring ticket resolution to maintain high service standards. Responsibilities Translate business requirements into detailed functional specifications for SAP MM and other Procurement tools. Deliver global IT business application services for Procurement and Material Management, including consulting, project execution, and maintenance, ensuring compliance with agreed service levels and KPIs. Drive continuous improvements in processes and service delivery. Maintain an in-depth understanding of SAP MM and other SAP modules relevant to Procurement and Material Management. Customize system configurations and prepare related documentation. Define project briefs, perform initial cost assessments, and manage integration with other projects. Analyze, evaluate, and define system requirements and change requests. Plan and coordinate project resources to ensure timely delivery. Develop and implement user training and instructional materials. Monitor and ensure ticket handling is performed according to defined service levels. .