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Who we are Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people .Today, we have over twenty million app downloads around the world. We've expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies and we continue to think of innovative new offerings .From day one, we've been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives . Purpose of the Ro le: Assist Yoti's clients and business partners by providing timely, effective 2nd line support with queries, troubleshooting issues, and delivering guidance on the use of Yoti's products and services. Act as a key point of contact for client support, ensuring a positive experience and helping clients maximize the value of Yoti solution s. Role Dimensi ons: Part of the Client Services department, working closely with Product, BI (Business Intelligence), and Operations teams. Member of the Solutions te am. Principal Responsibili t ies: Respond promptly and professionally to client support queries via Salesforce, Slack, and E mail.Diagnose, troubleshoot, and resolve technical and non-technical issues related to Yoti's products and serv ices.Guide clients through best practices and provide clear, actionable instructions to maximise product v alue.Escalate complex issues to relevant internal teams, ensuring timely resolution and clear communica tion.Maintain accurate records of support interactions and resolutions in Salesf orce.Participate in client meetings and video calls as needed to discuss issues, provide guidance, or deliver sup port.Contribute to and update support documentation, FAQs, and knowledge base arti cles.Analyse support trends to proactively drive process improvements in collaboration with the team. Knowledge, Skills, Qualifications and Expe r ience: 3-4 years of experience in a client-facing support or technical support role, ideally within a SaaS or technology envir onment.Familiarity with web technologies (HTML, CSS, JavaScript), REST APIs, and authentication protocols (e.g., OAuth).Experience troubleshooting software issues and working with Salesforce or similar pla tforms.Strong analytical and problem-solving skills, with the ability to explain technical concepts to non-technical users.Excellent written and verbal communication skills; able to communicate clearly and empathetically with c lients.Attention to detail and a commitment to delivering high-quality s upport.Self-motivated, organized, and able to manage multiple prio rities. Interview Process Stage 1 - Call with a Talent acquisition Team member (30 minutes)Stage 2 - Call with Head of Solutions (30 minutes)Stage 3 - Activity/Exercise - 1 week timelineStage 4 - Final call with Head of Solutions & Director of Client Services(45 minutes) What's in i t for you Flexible working (Core working hours, Hybr id working)Performance based discretionary a nnual bonusLTIP (Long term ince ntive plan)Medical Insurance cover of INR 5 lakhsLife Insurance / Accid ental coverGratuity as per lawPF as per law18 days paid leave + 6 sick day leave (Annually)10 declared holidays (Annually)5 fully paid days of Selfie Time - for your own personal development, volunteering, charity events, etcQuarterly Team and company activities, So cial clubs.Continuous learning opportunities (Annual Training budgets, confe rences etc) This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We're looking for people who can adapt to a fast-paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solvi ng problems. AI Usage during the recrui tment process Pl ease read our AI Usage in Recr uitment policy to know more about how Yoti uses AI in the recruitment process and our stance on how candidates can use AI during the inte rview process. We believe in equa l opportunities It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We're an equal opportunity employer, so we welcome applications from people of all backgrounds, with differ ent outlooks andexperiences.We are proud to be a Disability Confident employer and we're committed to .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.