🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world. About WPP WPP is the trusted growth partner for the worlds leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. Production Support Engineer, Mumbai About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world. WPP Production is part of WPP. WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. For more information, visit wpp.com Role Overview We are looking for a proactive and customer-focused Production Support Engineer to join our Technology team. In this role, you will be responsible for providing first-line technical support to production teams, ensuring creative users have a stable, secure, and high-performing working environment. You will support both macOS and production workstations, troubleshoot technical issues, maintain production systems, and collaborate with internal and external support teams to resolve incidents efficiently. This role requires strong technical troubleshooting skills, excellent communication, and the ability to thrive in a fast-paced production environment supporting creative and business-critical operations. Key Roles & Responsibilities: The primary function of the Production Support Engineer is to support production users and workstations, maintaining and troubleshooting systems as required, with the aim of providing a stable and fully functioning production environment, either onsite or remotely. Specifically: Deploy and maintain new workstationsProvide technical support for desktop issuesSupport VIP members of WPP Production.Assist users in the Joint Ventures, liaising with WPP team/IBM/Kyndryl Deskside support at WPP Production to ensure the site is fully supported.Document and update documentation on standard procedures.Escalate and formally report faults to specialist engineers (including third party support when required)Working with standard application suites and custom workflow tools at WPP Production (detailed below)Maintain meeting rooms A/V equipmentsTechnical support for in-house agency facilitiesAdobe Creative Cloud supportMicrosoft Windows, Office 365 supportApple Device Support Additionally, provide first line support for WPP Production staff and clients that utilise WPP Productions applications, ensuring concise and accurate logging and management of all incidents and requests reported to the online service desk. Ensure tickets are resolved to the highest quality within agreed service levels whilst meeting customer expectations. Resolve first line issues and use the appropriate escalation channels if unable to provide a fix. Monitor service management system activity and log / acknowledge incidents and service requests, allocating appropriate category and priority definitionsRespond against defined Service Level Agreements and Key Performance Indicators and ensure that appropriate and timely responses are providedComplete first line investigation and diagnosis, updating incident records as necessaryCarry out, and report on daily system health checks for all supported applicationsTriage incoming incidents and escalate problems to 2nd and 3rd line support teams, engaging external advisory and technical operations partners where necessaryResolve incidents and service requests and deliver appropriate, timely and accurate communications for internal use and for client distributionParticipate in major incident events, adhering to defined best practiceReview incidents and identify trends and underlying problems, ensuring that they are referenced, logged and tracked in appropriate systemsMaintain the Knowledge Base, updating documentation where appropriateWeekend on-call .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.