Deputy Manager P&C Insurance

Experience:8-12 Years Location:Gurgaon (GGN) Job SummaryProperty Insurance Operations to manage end-to-end submission clearance, binding, and policy issuance activities within the P&C Insurance domain. The role requires strong expertise in Property Insurance operations, team management, client stakeholder engagement, MIS reporting, governance reviews, inventory management, and operational excellence. The incumbent will lead a team of 20-30 members, ensure service delivery quality, drive productivity, and maintain strong client relationships while supporting business objectives. Key ResponsibilitiesExpertise in Submission clearance/binding/issuance in P&C vertical spaceExcellent Domain & Subject matter knowledge of property insuranceExcellent skills with respect to client management, MIS reporting, governance callsStrong hold in work allocation, inventory management and issue trackingShould have handled spans up to 20 30 Team MembersImmediate to 60 Days joiners preferredInsurance certification like INS 21, 22, 23 preferredRequired SkillsTransitioning work successfully for clients ensuring quality and efficiency in workManaging the process/client and planning, scheduling, execution and measuring the process healthOptimum utilization of resources to meet productivity.Selection and up skilling of process experts to enable them to perform their roles effectively.Conducting reviews and submitting progress reports of the team to the Senior manager.Regular 1x1 meetings and Performance Management.Recommend new ideas for process improvement.Training need identification and execution of process training. Knowledge management deployment.Present the monthly dashboards, error trend presentations and Performance Management reports.Ensure that the team meet / exceeds service and quality level as assigned by the ClientsCoordinating with the client on process related issue and updatesInterview candidate to ensure quality of hireConducting team reviews, submitting progress reports of the team to the manager, and conducting appraisalManage day to day operations of the team, including attendance, attrition, and outages, to minimize customer impactQualifications- BA/Bcom/BBA Graduate .