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Location: Ahmedabad Shift: 24x7 Rotational Shifts Designation: NOC Engineer Department: Technical Services Role Overview We are looking for a proactive and detail-oriented NOC Engineer (L1) to join our Infrastructure Operations team. The role is focused on monitoring server and infrastructure alerts, performing initial troubleshooting, providing desktop and hardware support, and escalating issues to senior engineers when required. This is an internal technical support role and does not involve direct customer interaction. Key Responsibilities Monitor servers, network devices, and infrastructure alerts using monitoring tools. Perform initial troubleshooting and triage of incidents and service interruptions. Investigate alerts, validate impact, and take appropriate first-level actions. Escalate unresolved issues to L2/L3 teams with proper documentation. Provide desktop support for Windows-based systems and common end-user issues. Support hardware troubleshooting, including laptops, desktops, printers, and peripherals. Assist with backup monitoring and basic backup restoration checks. Update and maintain tickets with detailed troubleshooting notes. Follow standard operating procedures and escalation processes. Contribute to documentation and knowledge base updates. Work effectively across rotational shifts to ensure 24x7 service coverage. Required Technical Skills Essential Basic knowledge of Windows Server environments. Understanding of server monitoring and alert management. Basic troubleshooting and incident triage skills. Knowledge of desktop support and hardware diagnostics. Familiarity with backup solutions and backup monitoring concepts. Knowledge of networking fundamentals (IP Addressing, DNS, DHCP, VPN). Experience working with ticketing systems. Basic understanding of Microsoft Windows operating systems. Preferred Exposure to monitoring tools such as Site24x7, PRTG, SolarWinds, Nagios, Zabbix, or similar. Knowledge of Active Directory and Microsoft 365 administration. Basic understanding of virtualization platforms such as VMware or Hyper-V. Experience 3- 8years of experience in NOC, Service Desk, Desktop Support, or IT Support. Person Specification We are looking for someone who demonstrates: Strong analytical and problem-solving skills. A logical and methodical approach to troubleshooting. Good attention to detail. Ability to prioritize and manage multiple incidents. Willingness to learn and develop technical skills. Strong communication and documentation skills. Ability to work independently as well as within a team environment. Preferred Certifications CompTIA A+ CompTIA Network+ CCNA (Basic Level) Microsoft Fundamentals Certifications Atech Benefits: 24 days leave plus 8 festival holidays Food Provided Provident Fund Exam fee and training funding Healthcare Scheme. Maternity & paternity leave Employee Assistance Programme Employee Wellbeing policy Mobile reimbursement policy Employee Referral Scheme .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.