It Infrastructure and Operations Manager

Our corporate activities are growing rapidly, and we are currently seeking an IT Infrastructure Manager to join and lead our Navi Mumbai and APAC team. To meet our global and innovation demands, Medpace is growing our IT footprint beyond the US and EU. To support our growth, we are expanding our existing office in Mumbai to include Software Development, System Validation, Infrastructure, and IT Support teams. Our custom software and strong infrastructure are key components to our success. Manage global IT infrastructure including routers, firewalls, switches, servers, virtual hosts, storage systems, phone switches, and other equipment. The software and firmware running on this equipment are considered integral parts of Medpace IT infrastructure; Manage the physical aspect of the global infrastructure, including datacenters, physical plant cabling, and network closets; Oversee the backup, restore, and archive processes for Medpace servers, ensuring successful daily completion and escalating issues to Sr. IT Management, as necessary; Serve as the liaison to Software Development, System Owners, and others when IT Infrastructure is involved; Research, propose, and implement enhancements to Medpace IT infrastructure and procedures to meet company objectives; Supervise, train and develop Systems and/or Network Engineers; Identify, research, and resolve technical problems of Medpace IT infrastructure; Perform other tasks related to IT infrastructure Bachelor's degree in Information Systems or a related field; 15+ years of experience in IT Infrastructure;Hands-on experience with Microsoft and CISCO equipment and productsHands on project management experience in IT Infrastructure; Demonstrated competency in managing IT staff both within supervision as well as dotted line staff.Excellent analytical, written and oral communication skills in English;Experience in a clinical (or regulated) environment is a plus! Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 6,000 people across 40+ countries. Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility .