Lead, Product Management & Innovation

Company Overview Bain & Company is a global consultancy that helps the worlds most ambitious change makers define the future. Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling todays urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a platinum rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 1% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. Youll join our Product Management & Innovation experts within the AI, Insights & Solutions (AIS) team, which includes a group of experts in analytics, engineering, product management, user researchers and design. Together, we create human-centric solutions that leverage the power of data and artificial intelligence to drive competitive advantage for our clients. Position Summary As Lead, Product Management & Innovation, youll work on integrated teams alongside our general consultants and clients to lead development of omnichannel solutions across a wide range of industries and problemsguiding strategic vision, execution, and cross-functional teams to deliver impactful, feasible, and client-aligned experiences, products and businesses, while advising on innovation and product strategy. You have a passion for designing and developing customer-centric innovative solutions, a foundation in product development, technical aptitude, and a collaborative mindset. With a special focus on driving innovation, you will work closely with engineering, design, and strategy teams to explore emerging technologies, validate new ideas, and guide agile development from research and planning to execution. You'll contribute to high-impact, client-facing solutions while building your technical and strategic skills in a fast-paced, experimentation & data-driven environment. Essential Functions Apply Human-Centered Design Principles to Drive User-Centric Innovation Use deep expertise in human-centered design to uncover user needs and pain points through research. Align research insights with business and customer goals to shape the product vision. Lead and take part in ideation, journey mapping, and service design workshops to co-create with users and stakeholders. Collaborate on prototyping and testing to ensure continuous validation while applying a strategic lens to balance user needs, reliable tech solutions, business needs, and alignment. Support the Delivery of Proof of Concepts (POCs) and Minimum Viable Products (MVPs) and Products that Drive Results Partner closely with Bain teams and clients to understand business challenges and deliver on business needs, and drive results. Use your expertise to recommend and drive insights-based solutions that lead to measurable impact for users and the business. Lead insight generation across user, technical, and business dimensions. Lead the development of product requirements documents, user stories, and help with backlog prioritization by leveraging insight across user, technical, and business dimensions. Apply agile and product management best practices to manage delivery, optimize roadmaps, and run effective agile ceremonies. Foster effective alignment and collaboration across stakeholders while managing day-to-day work planning and delivery excellence. Contribute to Product Planning, Roadmap Definition, and Execution Use your product management expertise to guide decision-making and effectively translate complex technical concepts into clear and non-technical language for clients and cross-functional teams. Leverage business and user insights to help define, size, and prioritize product roadmap opportunities, articulating associated tradeoffs. Maintain a curious and proactive mindset, adopting emerging tools and technologies, such as generative AI, to boost productivity and enhance team outcomes. Contribute to Building an Inspired Team Play an active role in fostering a positive and collaborative case team culture across AIS, clients, and other stakeholders. Adapt quickly to client environments, building trust and influence through collaboration and consistent .