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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role: Lead requirement gathering, solution design, and implementation of SAP Customer Service (CS) processes aligned with business objectives. Configure and support SAP CS functionalities including Service Orders, Notifications, Contracts, Warranty Management, and Installed Base Management. Collaborate with cross-functional teams across SAP SD, PM, MM, and FI modules to deliver integrated business solutions. Provide end-user support, conduct testing, prepare functional specifications, and drive continuous process improvements. Your Profile: 6-12 years of overall experience with strong hands-on expertise in SAP Customer Service (CS) module implementation and support projects. Proven experience in configuring service management processes, troubleshooting issues, and delivering business-centric SAP solutions. Strong understanding of integration points between SAP CS and related modules such as SD, PM, MM, and Finance. Excellent stakeholder management, communication, and analytical skills with experience working in global project environments. What you will love about working with us: Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of 22.1 billion. Make it real | .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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