🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Roles and Responsibilities - Manage debt recovery operations for assigned customers. - Identify and resolve customer queries related to loan disbursement, interest calculations, and other financial issues. - Maintain accurate records of all interactions with customers using CRM software. - Develop strategies to improve payment collection rates and reduce delinquencies. Desired Candidate Profile - 0-5 years of experience in banking collection or a similar field. - DRA Certified - Robust understanding of credit collection principles, practices, and regulations. - Excellent communication skills for effective interaction with customers over phone calls. .