Expense Reconciliation Manager Noida

Job Description Purpose of the role To ensure that services provided by BX, or third parties are delivered in compliance with Barclays Policy and Standards and meet contractual agreements relating to cost quality and control. Accountabilities Identification of improvement areas within service delivery processes and procedures to remain effective. Collaboration with various teams to promote alignment between service delivery solutions and the bank's objectives. Execution of training and support initiatives to improve the service quality provided by colleagues. Collaboration with stakeholders to communicate service delivery performance and any resolve any potential issues. Development and maintenance of service level agreements (SLAs) by conducting regular reviews to ensure they remain relevant and effective. Management and monitoring of the banks operational team, through the utilisation of data and technology and the alignment of SLAs and KPIs, to ensure that service level agrees are met. Implement BX and / or Third-Party Service Management in compliance with Barclays policy and Standards, escalating variance or issues in accordance with governance requirements. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting career development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an workplace for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align a .