Client Service & Support Director

Administrative support: Schedule and organize meetings, appointments, and travel arrangements. Handle routine data entry and data management tasks. Assist with calendar management, ensuring alignment of schedules and priority tasks. Provide excellent customer service by communicating effectively with clients and stakeholders via email, phone, or chat. Documentation and data management: Maintain accurate and up-to-date records of files and data, using shared drives and databases as necessary. Track key project metrics, deadlines, and progress, keeping stakeholders informed. Project coordination and follow-up: Support project management by tracking task completion, coordinating with team members, and managing deadlines. Conduct follow-up on various tasks, assignments, and projects to ensure timely completion. Conduct online research to gather information on specific topics, prepare reports, and present findings concisely. Assist with gathering competitive analysis, industry trends, or other data-driven insights as required. About Company: Established in 2009, Infinity Business Solutions (IBS) has been providing world-class virtual assistance services for over 17 years. Making the best use of our intellectual capital and customer-handling experience, we provide high-end processes and results to businesses across the globe. We have been delivering a wide range of outsourcing services. We help our clients leverage outsourcing services to improve their business performance so that they can compete more effectively in the marketplace. .