Remote Mortgage Loan Processor, NEO Home Loans

Note: The job is a remote job and is open to candidates in USA. Better is an AI-native platform revolutionizing home finance to make the process faster and more transparent. At NEO Home Loans, the Mortgage Loan Processor will manage the end-to-end processing of mortgage loan applications, ensuring accuracy and compliance while providing excellent client support. Responsibilities Manage the end-to-end processing of mortgage loan applications, ensuring all necessary documents are collected and reviewed for accuracy Collaborate with loan officers, underwriters, and processors to facilitate a smooth and efficient application process Oversee the organization and maintenance of loan files, ensuring compliance with regulatory standards and company policies Verify and validate all required documents and information provided by clients Act as a primary point of contact for clients, providing updates on the status of their loan applications Address client inquiries and concerns in a timely and professional manner Collaborate with internal teams, including underwriting, processing, and closing departments, to ensure a coordinated and efficient workflow Communicate with external stakeholders, such as real estate agents and title companies, to coordinate the closing process Ensure compliance with industry regulations, company policies, and loan program guidelines Conduct quality assurance checks to minimize errors and ensure accuracy in loan documentation Monitor and manage the loan pipeline to track the progress of applications and meet closing deadlines Provide regular updates to all relevant parties on the status of loans in process Proactively identify and address issues or challenges that may arise during the loan application process Work with internal teams to find solutions and ensure a positive client experience Provide administrative support to loan officers and other team members as needed Assist in maintaining accurate and up-to-date records in the loan management system Skills Bachelor's degree in business, finance, or a related field Strong organizational and multitasking skills Excellent communication and interpersonal skills Detail-oriented with a focus on accuracy Familiarity with mortgage software and documentation tools Previous experience in mortgage lending operations or loan coordination is preferred Benefits Performance-driven compensation Comprehensive, flexible health benefits Financial wellbeing & long-term support Time to recharge Support for families Holistic wellbeing support Flexibility in how you work and live Daily perks that make work better An exceptional NYC office experience Company Overview Better Home & Finance Holding Company (NASDAQ: BETR; BETRW) is the first AI-native mortgage and home equity finance platform, and first fintech to fund more than $100B in loan volume. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://better.com. Company H1B Sponsorship Better has a track record of offering H1B sponsorships, with 2 in 2024. Please note that this does not guarantee sponsorship for this specific role. Apply To this Job Company : Better Salary : Work from home .