Client Services Executive (Hybrid/Remote)

Role : Engagement Manager Experience Level : 10 to 14 Years Mumbai/Bangalore (Hybrid) Client Management: Managing customer communication, relationships and escalation management. Guide the client on technology evaluation, technical thought leadership and direction for data and analytics projects. Constantly sync with the product & Business team to align on business priorities, and plan for long term and short-term architecture goals. Showcase thought leadership on technology roadmaps, agile development methodologies and best practices. Project Delivery: Own the complete project lifecycle by managing the solutioning, engineering, testing, release and maintenance. Lead engagements with multiple work-streams; prepare project plans and manage deliverables. Guide and help team members to debug and solve technical problems. Project deliverables reviews and follow through till issues closure. Conflict resolution and dependency management. Team management: Travel to customer sites, conferences, and other related events as required. Ability to work with minimal supervision in a dynamic and time sensitive work environment. Experience to manage a midsize team (40-50) is a must. Experienced in managing mid to large size data and cloud engagements using GCP/AWS/Azure platforms and services. Ability to discuss data management, data governance and data integration related issues and provide a point of view. Good grasp of risk management, scope management and project profitability. Design and solutioning experience using services and tools of cloud platforms like GCP/AWS/Azure. Understanding of the latest trends in data management, cloud storage and hybrid cloud architecture. Good understanding of application data security and infrastructure security. Experience and knowledge of critical phases of the sales process which includes requirement gathering, sales planning, solution scoping, proposal building and clientpresentation. Knowledge and willingness to learn and apply emerging trends in cloud, Open AI, data science and Artificial Intelligence. The experience of working in a category defining high growth startups in the transformational AI, Decision Science and Big DataDomain. The opportunity of getting on boarded to the phenomenal growth journey and helping the customers take the next big leap in digitaltransformation The opportunity to work with a diverse, lively and proactive group of techies who are constantly raising the bar on the art of translating mounds of data into tangible business value for clients. Flexible, remote working options available to foster productivity and work/life balance. .