Customer Greeter

Job Description (JD) PRO / Greeter Kantilal Jewellers Position: PRO (Public Relations Officer) / Greeter Job Summary: The PRO (Greeter) is responsible for welcoming customers into the showroom, creating a positive first impression, assisting with customer flow management, and ensuring a premium hospitality experience. The role requires excellent communication skills, presentable personality, and customer-centric behavior. Key Responsibilities:Customer Greeting & Assistance Welcome every customer warmly upon arrival.Understand customer requirements and guide them to the respective sales executive or department.Maintain professional and courteous interaction with walk-in customers.Offer refreshments to customers as per showroom standards.Ensure VIP guests are attended properly.Customer Experience Management Maintain positive customer engagement throughout the visit.Manage waiting customers politely and coordinate with floor staff.Assist in handling customer queries and basic information about ongoing schemes/offers.Ensure smooth customer movement inside the showroom.Floor Coordination Coordinate with sales staff for customer allocation.Inform management about important visitors or high-value customers.Support showroom events, festive activities, and customer engagement programs.Grooming & Presentation Maintain excellent personal grooming and hygiene standards.Ensure reception/waiting area remains clean and presentable.Follow showroom etiquette and hospitality standards at all times.Communication & Relationship Building Build strong rapport with regular customers.Handle customer concerns politely and escalate when required.Maintain positive brand image of Kantilal Jewellers.Required Skills: Excellent communication skills (Gujarati, Hindi & basic English preferred)Pleasant personality and professional appearanceStrong interpersonal and hospitality skillsCustomer handling and coordination abilityPositive attitude and polite behaviorQualification: Minimum HSC / Graduate preferredExperience in hospitality, retail, front office, airline, hotel, or jewellery industry preferredExperience: 0 to 3 years preferredFreshers with good communication skills can applyPay: 10,150.80 - 15,000.00 per month Benefits: Paid time offWork Location: In person .