CUSTOMER CARE ASSOCIATE

WE ARE HIRING | CUSTOMER CARE ASSOCIATE Kearnfit Wellness Pvt. Ltd. is looking for a responsible, customer-focused and well-organised Customer Care Associate to join our growing team. Location: Cuttack / Bhubaneswar, Odisha Experience: Minimum 1 year Joining: Immediate Work Mode: Work from Office Working Days: Monday to Saturday Working Hours: 10:00 AM to 6:00 PM Key Responsibilities The selected candidate will be responsible for: Greet and assist customers and IBOs professionally.Handle customer queries and provide appropriate solutions.Support sales-related entries and joining-related inputs. Verify and process KYC documents . Verify NEFT/payment details and coordinate for required updates. Assist with PAN updation and other account-related changes. Provide accurate information about company policies, schemes, offers and products.Coordinate with the Sales and Operations teams whenever required.Maintain proper records and prepare regular reports. Arrange and coordinate online meetings through Zoom, Google Meet and Microsoft Teams . Use Microsoft Office, Excel and PowerPoint for daily work and reporting. Handle assigned responsibilities independently with minimum supervision.Maintain accuracy, confidentiality and professionalism in all customer/IBO-related work. What We Are Looking For Minimum 1 year of relevant work experience Good communication and customer-handling skills Comfortable working with MS Office, Excel and PowerPoint Familiarity with Zoom, Google Meet and Microsoft Teams Good coordination and problem-solving ability Ability to work independently with minimum supervision Well-organised, responsible and detail-oriented Experience in Direct Selling / MLM / Wellness / FMCG will be an added advantage Candidates available for immediate joining will be preferred Why Join Kearnfit Be part of a growing wellness company and work closely with our Sales, Training and Operations teams , while developing your skills in customer service and business operations. Interested candidates can send their CV to: subhrojit.paul@kearnfit.com Please mention Customer Care Associate Cuttack/Bhubaneswar in the email subject line. #Hiring #Kearnfit #CustomerCare #CustomerSupport #BhubaneswarJobs #CuttackJobs #JobsInOdisha #HiringNow #DirectSelling #WellnessIndustry #CustomerService #SalesSupport #JobOpening #ImmediateJoining .