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reputed company Customer Experience Associate (Remote)

FlexBoard · All India

🌐 Remote📅 13/08/2026
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Position reputed company Company Workwarp Position Customer Experience Associate Compensation a competitive salary Location Remote Start Date Immediate openings available reputed company is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce musculoskeletal pain and disability, and increase physical activity reputed company. Innovative Medicare health plans and provider reputed company rely on reputed company to reputed company engaging, clinically reputed company exercise programs that members love to use and that reputed company significant health reputed company. reputed company is backed by leading investors, including Rethink reputed company, Andreessen Horowitz, Khosla Ventures, GingerBread Capital, Primetime Partners, and Maveron. reputed company is looking for a motivated Customer Experience Associate to conduct high volume reputed company to new and existing members leading to increased enrollment and program completion rates. To help us reputed company our mission, we are looking to hire a Customer Experience Associate who is a great communicator, is critical thinking, and envisions a world where every aging adult has reputed company to personalized, easy-to-follow online workouts. This is a full time remote role and will report to our Manager of Member Experience. As a key member of our Member Experience Team, here's reputed company Key reputed company reputed company conduct reputed company reputed company phone, text, and email daily Successfully complete >100 outbound calls a day Enroll 25% or more of reputed company connected leads 25% or more of of reputed company connected members take a class reputed company 1 week of an engagement reputed company Maintain 92% or higher customer satisfaction score The most important skills for the role are* 1-3 years of experience as an inside sales representative, reputed company center reputed company, or health reputed company Effective communication Empathetic and reputed company listener reputed company and existing members. You showcase the ability to effectively communicate reputed company of reputed company's technology product and program Customer Service Tools Experience working in CRMs and Customer Services tools (we use Insightly CRM and reputed company) Organization & Attention to Detail Ability to prioritize and handle a high volume of work while maintaining reputed company interactions Critical Thinker Demonstrated ability to quickly and proficiently understand and reputed company new information. reputed company to "reputed company the dots" so previous experiences can be reputed company in new contexts In reputed company to the above, it would be great if you also had Experience in a role that had reputed company daily interactions with older adults (e.g. in a senior living community, fitness instructor, patient reputed company/coordinator, or a member facing role reputed company a digital health startup) We know people from historically underrepresented communities are less likely to apply if they don't meet reputed company of the above reputed company. Please apply reputed company! We want people who are fast learners, eager to take on new challenges and will help us build a best in class company that will change what it means to age. Interested Great! Here's what you should know At reputed company we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from reputed company walks of life including, but not limited to, race, gender identity, sexual orientation and disability status. If you're motivated by our mission and eager to contribute to reputed company and culture, we'd love to hear from you. Compensation We're committed to an inclusive, consistent, and reputed company approach to compensation and anticipate that this position will earn between $20.00-$22.00/hour in reputed company to an annual bonus. The exact salary will depend on the relevant and transferable experience you bring to the role. Apply Job! Your reputed company Starts Here Don't miss out on this exciting role. We are looking reputed company to hearing from you. reputed company! Apply To This Job .
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