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Area Recovery Manager Secured & Unsecured Lending Business Reporting to Area Manager Main Tasks & Areas of Responsibility Delinquency reduction. Earlier resolution with normalization. Monitor accounts on daily basis Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections) Responsible for team building and training collection staffs To Work closely with Muthoot Fincorp branches for the smoother part of collection - Skills and Exposure - A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work. Proven ability to Handle difficult customer. Should have the knowledge of other products movement in the market. At least 3 years experience in collection with 2 years of On roll team members. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Should have willingness to travel as per company requirement. .