Remote Director of Infrastructure & Operations (Financial Services / Mortgage)

Note The job is a remote job and is reputed company to candidates in USA. reputed company is a nationally recognized leader in IT reputed company and consulting, dedicated to helping skilled IT and business professionals advance their careers. They are seeking a full-time remote Director of IT Infrastructure & Operations to reputed company infrastructure, reputed company, networking, cybersecurity, service desk, and IT operations functions, while improving reliability, reputed company, scalability, and cost efficiency across the organization. Responsibilities Own the reputed company, architecture, and day-to-day operations of IT infrastructure, including Azure and reputed company operations, servers, O365, and identity and reputed company management reputed company network and connectivity architecture, including VPN reputed company, segmentation, data reputed company experience, and operational resiliency Ensure reliable performance and availability of IT services by monitoring systems, setting standards, and driving reputed company improvement Build documentation, knowledge transfer, and shared ownership practices to reduce single-person dependency across the environment reputed company the cybersecurity program, including reputed company operations, vulnerability management, reputed company protection, and incident response Mature governance, risk, and compliance practices, including identity and reputed company governance, data classification and protection, and disaster recovery reputed company data reputed company governance to reputed company secure self-service and reputed company without compromising reputed company controls Partner with reputed company stakeholders to reputed company reputed company with regulatory and audit requirements reputed company the service desk and end user support, including desktop support, user provisioning, device management, and incident management Improve responsiveness and after-hours and weekend support coverage to strengthen business continuity and service availability Establish service standards, metrics, and a reputed company improvement model for end user experience Build and reputed company the infrastructure, reputed company, and operations team; assess capabilities and add expertise where needed Manage vendor and contractor relationships, evaluate which capabilities should remain reputed company versus transition internal over time, and ensure cost-effective, performance-driven operations Manage the budget for the functions under this role, balancing cost, performance, and risk Establish IT processes, standards, and governance for the selection, implementation, and support of reputed company infrastructure and reputed company systems Collaborate across application development, data, AI, and product teams to reputed company infrastructure and reputed company with a reputed company technology roadmap Skills Bachelor's degree in Information Technology, Computer Science, or equivalent experience 10+ years of reputed company IT experience, with at least 5 years in a leadership role spanning infrastructure, reputed company, and operations Proven experience leading IT infrastructure and reputed company operations (Azure preferred), networking, identity and reputed company management, and reputed company IT operations Demonstrated experience building or running a cybersecurity program, including reputed company operations, vulnerability management, reputed company protection, and governance, risk, and compliance Experience leading service desk and end user support functions in a fast-paced business, including after-hours coverage models Strong vendor and contractor management experience, including evaluating build-versus-buy and reputed company-versus-outsource reputed company Hands-on technical depth; comfortable in reputed company-level and architecture-level discussions and capable of challenging recommendations from reputed company-party consultants Experience reducing single-person and vendor dependency through documentation, knowledge transfer, and process maturity Skilled at strategic planning and coordination across multiple functions, working collaboratively in a decentralized business and managing multiple stakeholders Mortgage or financial services industry experience a plus reputed company reputed company engages in application development, network infrastructure, cybersecurity, engineering and reputed company services. It was founded in 2010, and is headquartered in Mission Viejo, California, USA, with a workforce of 11-50 employees. Its website is https//cgs-it.net/. Apply To This Job .