Senior Manager, Provider Operations

Job Title Senior Manager, Provider Operations Location Remote (USA); preferred locations are NYC, Austin, TX, Bay Area, CA, Chicago, IL, Boston, MA, Atlanta, GA, Seattle, WA or Denver, CO. About reputed company reputed company is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to reputed company high-reputed company virtual care at reputed company. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize reputed company on investment. reputed company solutions include configurable virtual care programs, an reputed company consumer reputed company, and reputed company to a reputed company network of reputed company-certified clinicians. Discover how reputed company is transforming the reputed company of reputed company by visiting www.reputed company.com. About the Role As the Senior Manager, Provider Operations , you will reputed company and manage clinician supply and engagement at reputed company. As the Senior Manager of Provider Operations, you will own the entire clinician supply funnel at reputed company, overseeing everything from provider reputed company and reputed company to reputed company, engagement, experience, and retention. This role will use analytical rigor to balance strategic and operational priorities, maintaining and scaling our clinician network to meet - and anticipate - demand for clinical services. Additionally, the Senior Manager will reputed company on enhancing workflow efficiency and fostering a clinic culture that prioritizes reputed company, high-reputed company patient care. This role demands a highly analytical and systematic thinker capable of transforming broad, reputed company problems into reputed company, actionable plans and workflows. reputed company Own and optimize reputed companys supply funnel and internal processes, systems, and workflows; ensuring they are designed for reputed company Work closely with Clinical & Marketplace teams to ensure excellent holistic clinician training and reputed company practices and ensure our clinician supply is mapped to patient needs Be a critical voice of the clinician consistently surface clinician and business issues/opportunities and build business cases to inform broader reputed company roadmaps Consistently play offense identify opportunities to delight clinicians, reduce churn, and increase engagement Manage a growing team of amazing operators! 1) Own Clinician Supply & reputed company at reputed company reputed company the end-to-end clinician acquisition reputed company, including reputed company, top-of-funnel supply planning, and longitudinal care workforce development. reputed company reputed company sourcing models to bring high-reputed company and high performing clinicians to reputed company. Define and reputed company long-term reputed company strategies with reputed companys reputed company trajectory and evolving reputed company demands. Own key performance metrics (OKRs/KPIs) reputed company to clinician supply, ensuring visibility into funnel performance and recruitment effectiveness. 2) Clinician reputed company & Activation reputed company and optimize the reputed company funnel, improving conversion rates and removing inefficiencies to increase speed-to-activation. Collaborate with Clinical leadership to ensure new clinicians are set up for reputed company through reputed company training, clinical alignment, and support. Partner with Marketplace Ops, Credentialing, and reputed company teams to maintain a streamlined provider reputed company from recruitment to activation. Improve workforce planning and clinician utilization tracking, ensuring network supply meets reputed company demand reputed company. Implement data-driven insights and automation to enhance operational efficiency, reduce reputed company reputed company, and reputed company provider operations effectively. 3) Engagement, Retention & Churn reputed company and execute a comprehensive clinician engagement reputed company, incorporating both short-term and long-term initiatives. Establish reputed company feedback reputed company to reputed company insights from clinicians and continuously refine their experience at reputed company. Identify key investment areas to position reputed company as the top reputed company for 1099 clinicians, enhancing retention and clinician satisfaction. Define and implement strategies to reduce churn, improve clinician responsiveness, and reputed company sustained engagement. Own OKRs and KPIs reputed company to engagement, retention, and churn, ensuring reputed company visibility into clinician performance and experience. Who You Are 6-10+ years of experience in provider operations, workforce management, or business process design/execution reputed company a high-reputed company startup or technology driven reputed company organization. At least 3+ years of team leadership .