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Hiring Technical Support Executive | B2B Support | International Inbound Voice Process Location: Hyderabad Experience: 6 Months to 4 Years Shift: Night Shifts Process: International Technical Inbound Voice Support We are looking for dynamic and customer-focused professionals to join our growing team. Job Responsibilities: Handle inbound calls from international business clients Provide technical support and troubleshooting assistance Resolve customer queries and technical issues efficiently Create, update, and manage support tickets Ensure adherence to SLAs and maintain high customer satisfaction Coordinate with internal teams for issue resolution and escalations Required Skills: Excellent verbal and written communication skills in English Experience in International Voice Process preferred Strong customer service and problem-solving abilities Basic technical troubleshooting knowledge Familiarity with ticketing tools and CRM applications Ability to work in rotational shifts Preferred Experience: Technical Support / Helpdesk / Service Desk B2B Customer Support International Inbound Voice Process .