KYC Operations Analyst 2 Block Prevention & Remediation

ROLEConduct reviews of client account activity, statements, internet research, and client profile informationConduct background checks/intelligence/customer research/transactional analysisConduct regulatory and sanction screenings as well as review domestic consumer cases and support complex periodic review processesPartner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviewsVerify and confirm banker ownership of KYC Records to ensure continuous flow of informationEnsure all information and documentation comply with local regulation and Citi standardsPerform independent, in-depth KYC due diligence for new and existing clients, ensuring full compliance with the Banks AML/KYC standards and all relevant local and global regulationsAct as a critical review point for KYC records, conduct reviews of client account activity, statements, internet research, and client profile informationConduct and analyze complex Enhanced Due Diligence, client name screening dispositions, and sanctions reviews for high-risk client profilesProactively identify, analyze, and elevate potential money laundering risks, suspicious activities, and compliance deficiencies to senior management with transparencyLiaise effectively with internal and external stakeholders to manage exceptions, resolve complex issues, and facilitate a seamless and efficient onboarding experienceLead initiatives to streamline and re-engineer the KYC and onboarding workflow by conducting gap analyses of current processes against evolving policies and leveraging proficiency with relevant AI toolsAssume project management responsibilities as needed, including the development of project plans, conducting risk analyses, and providing regular progress updates to senior leadershipDrive and ensure adherence to all applicable laws, rules, and regulations, applying sound ethical judgment in all business practices to protect Citigroup, its clients, and its reputationOperate with a high degree of autonomy and limited direct supervision, exercising independent judgment to make sound business and risk-related decisionsEstablish and maintain strong working relationships with clients, stakeholders, and team members, fostering an environment of open, direct, and effective communicationREQUIREMENTS8+ years of experience in KYC/AML process, compliance, operations, risk & control functionsDemonstrated interpersonal skills, pro-active team player but also able to work independently, with strong written and verbal communication skillsAbility to manage multiple stakeholders across levels, businesses, and geographiesHighly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environmentCapable of multitasking and eager to learn multiple products in a challenging environmentFast learner, strong attention to detail, and willingness to go extra mileProficient in handling urgent and escalation cases and manage internal team expectationsProficient in Microsoft Office ApplicationsConsistently demonstrates clear and concise written and verbal communication skillsBachelors degree/University degree or equivalent experienceCAMS Certification preferredBusiness Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation .