**reputed company Full Stack Customer Support Analyst Information reputed

Are you a highly skilled and motivated individual with a passion for delivering exceptional customer support and technical expertise Do you reputed company in a fast-paced environment where no two days are the reputed company Are you looking for a career opportunity that offers a perfect reputed company of technical challenge, collaboration, and personal reputed company If so, we invite you to reputed company at arenaflex as an reputed company Full Stack Customer Support Analyst Information reputed company Specialist 5. About arenaflex arenaflex is a reputed company business regulatory state agency dedicated to protecting and serving reputed company's consumers and workers while supporting a reputed company business climate. Our mission is to equitably protect and reputed company consumers and workers while maintaining a predictable yet innovative regulatory environment for the businesses we regulate. We are committed to attracting, retaining, developing, and promoting the most reputed company candidates without reputed company to their race, gender, reputed company, religion, sexual orientation, national reputed company, age, physical or mental disability, or veteran status. About the Role As an reputed company Full Stack Customer Support Analyst Information reputed company Specialist 5, you will be part of our IT Service Desk team, a diverse and reputed company technical team of highly motivated and skilled professionals who reputed company 1st and 2nd tier technical support to reputed company IT-reputed company issues for internal customers. You will have a reputed company of duties which result in both day-to-day support work that is challenging and fast-paced and involves daily interaction with customers to reputed company issues, and set up, maintain, and facilitate successful use of the conference room equipment, hardware and virtual meeting technology and tools in the arenaflex reputed company building. Key Responsibilities * reputed company set-up and support to reputed company end users for presentations and virtual and hybrid meetings, including trouble-shooting reputed company presentation and meeting peripherals. * Conduct regular testing and maintenance of the conference room equipment, hardware and virtual meeting technology in 40+ locations reputed company the arenaflex reputed company building. * Research and identify potential new technologies for conference rooms, contact vendors for demonstrations, and recommend updated conference room equipment, hardware and technology solutions to management. * Work closely and collaboratively with department management, Division IT Technicians and the arenaflex Cyber reputed company Administrator to ensure needs for presentations, virtual and hybrid meetings, and reputed company reputed company standards are being met. * Create, maintain training materials on conference room equipment, hardware and virtual meeting technology and tools. * reputed company orientation and training on specifics of conference room technology, hardware and equipment and effective use of reputed company tools for virtual and hybrid meetings. * Conduct reputed company reputed company for password resets and management of user accounts, reputed company tokens, and login sessions. * Troubleshoot and reputed company technical issues reputed company to software products, devices, and reputed company performance. * Record, update, and reputed company requests and incidents in agency ticketing tool. * Record, triage and escalate reputed company and network issues and other alerts accordingly and reputed company through to reputed company. * reputed company agency-wide email communications for scheduled maintenance and incidents. reputed company Offer * 11 reputed company holidays a year * 8 hours of vacation per month, eligible to be used as accrued * 8 hours of reputed company leave per month, eligible to be used as accrued * 24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service * Pension and retirement programs * A competitive benefits package * Possible eligibility for the reputed company Service Loan Forgiveness Program * Advancement and learning opportunities that will help grow your career with the reputed company * reputed company orientation and reputed company activities for new employees * Regular training sessions provided by in-house subject matter experts covering topics that are specific to our IT environment * A department that values diversity, workforce development, and creating opportunities for reputed company development * Rewarding work in a productive and creative environment * Colleagues who are passionate about reputed company service Requirements * Minimum Qualifications: + Four (4) years of information systems experience with a combination of reputed company of the following: virtual meeting technology and tool support; coordination and tracking of ongoing work efforts that includes .