Assistant

Company Description theswordmanscloset is a growing retail and e-commerce business focused on unique, niche products for customers who value craftsmanship and detail. The company is building a reliable team to support daily operations, customer service, and inventory management. Team members are encouraged to contribute ideas, take ownership of their work, and help improve processes as the business expands. Working at theswordmanscloset offers exposure to both in-store and online retail functions, creating opportunities to develop practical skills and grow within the organization. Role Description The Assistant role at theswordmanscloset is a full-time, on-site position based in Jaipur. The Assistant will support day-to-day store operations, including helping organize inventory, restocking shelves, and maintaining a clean and orderly workspace. This role involves assisting with customer interactions, answering basic product questions, and ensuring that visitors receive courteous and efficient service. The Assistant may also help with packing orders, coordinating deliveries, and entering basic information into systems or spreadsheets. The position requires consistent collaboration with the store team, reliability in following instructions, and readiness to take on a variety of tasks as needed. Qualifications Ability to provide attentive, respectful customer service and communicate clearly in person and over the phone.Basic organizational skills to manage inventory, handle merchandise, and support order packing and tracking.Comfort with simple computer tasks such as data entry, using spreadsheets, or learning basic point-of-sale systems.Reliability in following procedures, attention to detail, and maintaining store cleanliness and presentation standards.Willingness to learn about products, support both retail and online operations, and collaborate with team members.Prior experience in retail, hospitality, or administrative support is beneficial but not required.Ability to work on-site in Jaipur on a full-time schedule and stand or move for extended periods as part of daily duties. .