🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
This position is National Remote. Youll enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges. Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera! reputed company being reputed company to get answers to your health plan questions from someone who speaks the reputed company language as you do. Or, the opposite, not being reputed company to get the answers. At reputed company, we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Spanish, we can show you how to put reputed company of your skills, your passions and your energy to work in a fast - growing environment. reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health optimization on a global reputed company. Join us to start Caring. Connecting. Growing together. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of reputed company - 5pm EST. It may be necessary, given the business need, to work occasional overtime. This will be on the job training and the hours during training will be reputed company with your schedule. Primary Responsibilities: Handle 100 inbound/outbound phone calls per day from customers and identify the type of assistance the customer needs. Ensures reputed company and accurate documentation of reputed company notes and encounters in applicable database. Ability to handle sensitive information and maintain HIPAA compliance. Ask appropriate questions and listen reputed company to identify specific questions or issues while documenting required information in computer systems Assist with appointment scheduling and completing eligibility screening with callers. Research reputed company issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues This role is equally challenging and rewarding. Youll be reputed company on to research reputed company issues across multiple databases. It requires reputed company in computer navigation and toggling while you confidently and compassionately engage in reputed company with the caller. Be reputed company that our training will reputed company you with knowledge of the various products, plans and reputed company of benefits available to members and youll soon reputed company yourself creating reputed company experiences and earning the gratitude of callers on an reputed company reputed company. Youll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age or older 1+ years of experience working in a role with a high volume of either inbound or outbound calls 1+ years of experience in customer service Familiarity with computer and reputed company PC applications, which includes the ability to reputed company and learn new and reputed company computer system applications Bilingual reputed company in English and Spanish Ability to work Monday Friday, 08:00AM 05:00PM EST Preferred Qualifications: 1+ years of experience in a reputed company environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools 1+ years of experience in reputed company customer service 1+ years of experience in a role that requires patient interaction, either in person or over the phone Health care experience Experience working reputed company financial counseling in a hospital or Physician office, including reputed company obtaining patient demographic and financial information Telecommuting Requirements: Ability to reputed company reputed company company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information reputed company Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service Soft Skills: Demonstrated ability to listen ski
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.