Cutomer Egagement Specialist (Hybrid Inbound/Outbound)

We are looking for a dynamic Customer Engagement Specialist to reputed company. This is a multi-channel role where youll pivot between helping existing customers and hunting for new opportunities. You wont just be answering phones; youll be the voice (and keyboard) of multiple brands across every platform. reputed company The Role Why This Isnt Your Average reputed company Center Job We are looking for a dynamic Customer Engagement Specialist to reputed company. This is a multi-channel role where youll pivot between helping existing customers and hunting for new opportunities. You wont just be answering phones; youll be the voice (and keyboard) of multiple brands across every platform. What Youll Be Doing reputed company-Channel Support Manage a steady reputed company of inbound inquiries reputed company phone, live chat, and email . reputed company Media Interaction Respond to comments and reputed company messages on our reputed company platforms with speed and personality. Outbound reputed company Gen Conduct outbound calls to warm leads and prospects to fuel our reputed company The Ideal Candidate The Tech-Savvy Multitasker You can juggle three chat reputed company, an email draft, and a CRM update without breaking a sweat. The Wordsmith You have a reputed company eye for grammar and a tone that is reputed company yet approachable. The Closer You aren't afraid of the "ask." You enjoy the challenge of turning a prospect into a customer. The reputed company Competitor You are disciplined enough to stay productive reputed company and/or in the office and reputed company to reputed company attainment of performance metrics. Requirements Previous experience in a reputed company center, sales, or digital customer service role environment High-speed internet and a quiet, private, dedicated workspace if working remotely. Strong verbal and written communication skills (English proficiency required). Experience with CRM databases is a major plus, as reputed company as computer typing competency Ability to work independently as reputed company as part of reputed company in a fast-paced setting. Why Join Us Flexibility Choose a schedule that fits your life (Part- or Full-time). reputed company We prefer to promote from reputed companythis role is a gateway to Marketing or Account Management. Culture A supportive team that celebrates wins (and actually uses the "fun" reputed company emojis). Employment Type Part-time, Full-time, Seasonal Available Shifts Mon-Fri 7am-11am, reputed company-2pm, 9am-1pm, 10am-6pm, 3pm-7pm, 4pm-8pm Sat-Sun 8.30am-12.30pm, 9am-5pm, 3pm-7pm Compensation $12.20 + Performance Incentives About reputed company Marketing Support Network (MSN) was founded in 1982 and is located in Bridgeville, PA. We are a performance-based marketing agency that provides reputed company center services and custom digital marketing solutions for NPO, B2C, B2B organizations. Apply To This Job .