Billing Associate, AR & Denials

Job Description: Collect outstanding customer claims. Leverage customer and Amperos systems and platforms to identify claims that need to be collected or worked on. Follow up on assigned claims by calling payors, navigating payor portals, and using customer PM systems. File appeals, resubmit claims, and escalate claims to specific customer teams as needed. Track activity within Amperos systems. Run AR-related actions such as calls, payor portals, and appeal letters when requested by customers. Develop and refine backup processes to ensure continuity when AI systems fail or require escalation. Provide feedback on new products, features, and sample AI results. Provide feedback and insight on workflows and possible areas of automation.Requirements: 13 years of experience in RCM billing or AR follow-up. Experience with leading PM systems, including NextGen, ModMed, Athenahealth, and more. Strong understanding of AR scenarios and related actions, including claim status checks, denials, appeals, and follow-up. Comfortable speaking with insurance representatives and navigating phone trees/IVRs. Detail-oriented, organized, and reliable in documentation and follow-through. Comfortable working in a fast-paced, evolving environment where processes and priorities can change.Benefits: Competitive compensation with eligibility for a bonus on anniversary date. Paid sick days and vacation days. Top health insurance coverage at no cost to you (no deductible and no copay), with coverage extending to family members. Meal stipends. Opportunity to grow with a rapidly scaling company and be an early member of a global billing team. .