Front Office Executive for International School at BKC, Mumbai

Job description Role & responsibilities 1. Front Desk Management Greet and assist visitors, parents, students, and staff courteously. Ensure the reception area is tidy, organized, and equipped with necessary materials. 2. Communication & Coordination Answer phone calls, respond to emails, and route messages appropriately. Handle parent and visitor inquiries effectively and provide accurate information about school programs, policies, and events. Coordinate with academic and administrative departments to ensure smooth information flow. 3. Administrative Support Maintain visitor logs, attendance registers, and communication records. Assist in organizing school events, parent meetings, and other functions. Manage incoming and outgoing mail and courier services. Support admissions and enrolment processes as directed by the Admissions Officer or Admin Manager. 4. Record Keeping && Data Management Maintain updated records of student and staff contact details. Manage filing systems, both physical and digital, ensuring confidentiality and accuracy. Support documentation for IB accreditation, training sessions, and school audits when needed. 5. Professional Conduct Uphold the values and culture of the IB school, demonstrating respect, empathy, and effective communication. Ensure adherence to safety and security protocols for all visitors and students. Maintain discretion and confidentiality in handling sensitive information. Qualifications and Skills Required: Bachelors degree in any discipline. 410 years of experience in front office or administrative roles (experience in a school or educational institution preferred). Excellent verbal and written communication skills (English proficiency essential). Strong interpersonal and customer service skills. Proficiency in MS Office (Word, Excel, Outlook) and basic database management. Well-groomed, courteous, and organized. Ability to multitask and remain calm under pressure. Work Environment: Full-time, on-campus role. Requires interaction with parents, students, faculty, and external stakeholders daily. About company: International is a co-educational day school, which provides an outstanding education through the holistic based curriculum.