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.NET Product Support Engineer US Healthcare Location: Hyderabad / Pune / Bangalore / Chennai Work Mode: Hybrid Employment Type: Full-time Experience Required: 7+ Years Domain: US Healthcare Technology Support Model: 247 On-Call Rotation / Flexible Shifts About the Hiring Organization We are hiring on behalf of an established technology and digital transformation organization delivering enterprise-grade software, cloud, data, and managed technology solutions to global clients. The organization works with complex, business-critical applications and supports customers across diverse industries through strong engineering capabilities, modern technology expertise, and high-quality service delivery. This opportunity offers experienced professionals the chance to work on mission-critical US Healthcare applications, collaborate with global stakeholders, and contribute to application stability, product support, and continuous improvement. Please Note: This recruitment is being managed confidentially on behalf of our client. The organizations identity will be shared with shortlisted candidates during the recruitment process. About the Role We are seeking an experienced and technically strong .NET Product Support Engineer with deep expertise in US Healthcare applications, .NET technologies, SQL Server, application integrations, and production support. The ideal candidate will have hands-on experience supporting healthcare management systems and a strong understanding of healthcare business processes, including claims processing, benefits management, and provider network management. This role requires strong troubleshooting and analytical capabilities, with the ability to investigate application incidents, debug APIs and middleware logs, analyze complex SQL data issues, perform root cause analysis, and implement minor application fixes or patches in C#/.NET. The selected candidate will work closely with internal technology teams, business stakeholders, customers, and external partners to resolve critical production issues and maintain the reliability and performance of business-critical healthcare applications. Key Responsibilities Application & Product Support Provide advanced L2/L3 product and application support for enterprise US Healthcare applications. Investigate, troubleshoot, and resolve complex application, integration, database, and production issues. Monitor application health and support the stability, availability, and performance of critical systems. Analyze recurring incidents and identify opportunities for permanent fixes and operational improvements. Maintain detailed knowledge-base documentation for recurring issues, resolutions, workarounds, and troubleshooting procedures. Support production releases, application upgrades, configuration changes, and post-deployment validation. Incident Management & Stakeholder Communication Respond to major incidents, application outages, and high-priority production issues. Coordinate with internal engineering teams, business users, customers, vendors, and external stakeholders during critical incidents. Communicate technical issues, business impact, resolution progress, and recovery updates clearly and professionally. Participate in incident bridges and support timely restoration of affected applications and services. Work effectively in high-pressure situations while maintaining clear communication and ownership. Root Cause Analysis & Application Fixes Conduct detailed root cause analysis for complex application and integration incidents. Analyze application logs, middleware logs, API requests and responses, and database records. Identify application defects, configuration issues, data inconsistencies, and integration failures. Develop and apply minor bug fixes, patches, and code corrections using C#/.NET. Validate fixes through testing and support controlled deployment into production environments. Collaborate with development teams for complex defects requiring major code changes. .NET Application Support Support applications developed using C# .NET ASP.NET SQL Server Review application behavior and troubleshoot backend processing issues. Analyze application exceptions, error logs, and system performance issues. Support minor enhancements and code-level fixes where required. Assist development teams with issue reproduction, defect analysis, and production validation. Database & SQL Support Write, review, and optimize complex SQL queries. Investigate data discrepancies and application data issues. Analyze database records to identify the root cause of production .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.