CRM Technical Consultant (Junior)

Job Description CRM / Customer Relationship Manager Position: CRM / Customer Relationship Manager Location: Delhi NSP Industry: Textile / Fabrics Experience: 0-1 Years Department: Customer Relationship Management About the Role We are looking for a confident, sharp and customer-focused CRM Manager who can build strong relationships with clients, maintain regular follow-ups, and reconnect with our old and inactive customers to generate new business opportunities. The ideal candidate should have a sharp memory, clear communication skills, strong follow-up ability, and the confidence to coordinate effectively with clients, purchase teams, sales teams and warehouse employees. Key Responsibilities Maintain regular and strong follow-ups with existing and potential customers. Reconnect with old/inactive customers and bring them back into business. Develop and maintain strong relationships with clients and purchase teams. Understand customer requirements and ensure timely communication with the concerned team. Coordinate with sales, purchase and warehouse teams for smooth order execution. Follow up on enquiries, orders, pending payments, dispatches and customer requirements. Maintain accurate records of customer conversations, requirements and follow-ups. Remember important customer preferences, requirements and previous discussions. Identify opportunities for repeat orders and additional business. Handle customer queries professionally and ensure quick resolution. Build long-term customer relationships and improve customer retention. Regularly update management regarding customer feedback, pending follow-ups and business opportunities. Required Skills Excellent communication and conversation skills Strong follow-up and convincing ability Sharp memory and good attention to detail Strong relationship-building skills Confident in speaking with clients and purchase teams Good coordination with warehouse employees and internal teams Ability to handle multiple customers and follow-ups simultaneously Positive, energetic and target-oriented approach Good knowledge of CRM / Excel / customer databases Ability to identify and convert old customer relationships into new business What We Are Looking For We need someone who is not just a phone caller, but a relationship builder who can understand customers, remember their requirements, follow up consistently and bring back old customers to the company. Key qualities: Strong Follow-Up | Sharp Memory | Clear Communication | Customer Relationship Building | Coordination | Customer Re-activation | Business Development Salary & Growth Salary: As per experience and capability Growth: Performance-based growth and rewards Interested candidates can share their CV / contact HR for further details. It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.More about this CRM Technical Consultant (Junior) jobPlease go through the FAQs to get all answers related to the given CRM Technical Consultant (Junior) jobWhat skills and experience do you need for this CRM Technical Consultant (Junior) job Ans : To apply for this CRM Technical Consultant (Junior) job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience. What is the salary and job type for this role Ans : The salary for this CRM Technical Consultant (Junior) job ranges between 18,000-20,000 per month. This is a Full Time job. What shift and timings does this job follow Ans : This CRM Technical Consultant (Junior) job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Netaji Subhash Place, Delhi. How many vacancies are there for this CRM Technical Consultant (Junior) job Ans : There are 5 vacancies for this CRM Technical Consultant (Junior) role. Which candidates are eligible to apply Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this CRM Technical Consultant (Junior) role. Only female candidates are eligible. What are the key responsibilities of this CRM Technical Consultant (Junior) job Ans : As a CRM Technical Consultant (Junior), key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category. What is the job location for this position Ans : The job location for this CRM Technical Consultant (Junior) position is Netaji Subhash Place, Delhi. Who is the right fit for this CRM Technical Consultant (Junior) job Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this CRM Technical Consultant (Junior) job. What makes this CRM Technical Consultant (Junior) job a good opportunity Ans : This CRM Technical Consultant