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Job Summary - Associate Functional Support Consultant will be responsible for providing support to our high-end, robust and scalable SaaS products. He/She plays a significant role as an extension of our internal teams, the ultimate HighRadian ambassador who delivers continuous support from the advent of the conflict to the time it gets resolved. S/he should be keen to learn about our complex software products and have a people-first mentality. If you are ready to leverage your grit, creativity and bit of wit and humor to experience an awesome company culture - then you should be a HighRadian! Responsibilities - Responsible for providing product support to users of the Highradius applications.Own customer reported issues and drive them to resolution meeting the SLAsProvide a delightful customer experience by partnering with internal and external stake holdersSupports and contributes to the growth of best practices for delivery of HighRadius Support servicesUnderstand HighRadius application troubleshooting practices to ensure successful resolution of the issues.Have the will to learn and understand our products and their features to support and educate clientsFollow the Quality and Process compliance to do the right thing for customers and the organizationDynamically prioritize tickets and multi-task when neededTo be a team player who can work in rotational shifts.To empathize with client situations and provide quick resolutions or workarounds.Have a collaborative approach to clearly communicate issues and resolutions with the internal teams and customers.Requirements - 2 to 5 years of experience in Application Support preferably a SaaS applicationFamiliarity with tools & practices of the trade such as case management, knowledge base, defect & escalation management.A technology-centric backgroundStrong logical, analytical and problem solving skillsExcellent communication skillsCan work in a fast paced, ever changing, start-up environmentProficiency in running SQL queries is a plusScripting knowledge is a plus .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.