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Role & responsibilities Infrastructure & Server Management - Manage, configure, and troubleshoot VMware ESXi / vCenter at L3 level. - Administer Windows Server (2012/2016/2019/2022) including roles, clustering, performance tuning. - Maintain and support Active Directory, DNS, DHCP, Group Policy, and identity-related services. Backup & Disaster Recovery - Manage Veeam Backup & Replication including jobs, policies, recovery, and optimization. - Support DR planning, execution, and failover/failback processes. Database Support - Provide L3-level support for MS SQL Server (performance tuning, backup/restore, failover). - Provide support for Oracle Database (basic troubleshooting). Cloud & Productivity Platforms - Manage Microsoft 365 (Exchange Online, Teams, Intune, SharePoint, Security & Compliance). - Administer Azure IaaS, PaaS & SaaS resources including VMs, storage, networking, monitoring, policies. Networking & Security - - Knowledge of L1/L2 - level in networking: switching, routing, VLANs, VPN, IP routing. - Knowledge of Palo Alto Firewalls security policies, NAT, VPNs, threat prevention. - Manage endpoint security tools such as Windows Defender & SentinelOne. - Monitor Cloud system infrastructure metrics (CPU, memory, storage, network). - Support workloads hosted on Azure, including: - Azure VM sizing - Premium Storage/Managed Disks - Azure Backup for Services & VMs - Azure Monitor and Log Analytics for Cloud systems Security, Compliance & Monitoring - Monitor systems using tools such as Azure Monitor, vCenter, firewall logs, and endpoint protection reports. - Maintain security standards, patch management, and alert response. Preferred candidate profile Soft Skills & Behavioural Requirements - Excellent English communication skills. - Strong analytical and problem-solving abilities. - Valuable team player with coordination skills. - Learning attitude and willingness to adapt to change. - Ready to work late nights/weekends as required. (Not mandatory but advantageous) - VMware VCP - Veeam VMCE - Microsoft Azure (AZ104 / AZ305) - M365 Administrator - Palo Alto PCNSA/PCNSE - Microsoft SQL or Oracle certifications .