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Roles and Responsibilities : - Provide technical support to clients on AS400 systems, including troubleshooting and resolving issues related to RPG programming. - Collaborate with cross-functional teams to identify and implement process improvements in production environments. - Develop and maintain documentation for system configurations, procedures, and best practices. - Troubleshoot complex problems using various tools such as debuggers, log files analysis. Job Requirements : - 3-6 years of experience in IT Services & Consulting industry with expertise in AS400/RPG. - Robust understanding of IBM iSeries platform and its applications (RPG). - Experience in providing production support for large-scale enterprise systems. - Proficiency in creating technical documentation for internal use. .