Urgent Hiring Fraud Prevention Representative _Ahmedabad

Job Description: Do you have a passion for helping others and giving them peace of mind Protecting people and businesses from fraudulent activities Youll review and analyze cases to prevent and detect fraud. Youll work to resolve issues and protect the interests of the client and their customers via verbal and nonverbal platforms such as chat, text, email, etc. Be part of a growing digital industry with a promising future around fraud prevention and safety. Youll contribute to the safety and security of digital ecosystems. During a Typical Day, Youll Monitor and analyze transactions to detect and prevent fraudulent activities Utilize analytical skills to identify patterns and irregularities Investigate suspicious activities and implement preventive measures Remember attributes and apply critical thinking and problem-solving skills to be able to differentiate between good users and bad actors in complex situations Collaborate with cross-functional teams to enhance fraud prevention strategies for projects Answer incoming communications from customers Connect and resolve issues with customers using written communication only What You Bring to the Role High school diploma 1 year or more of technical support/troubleshooting experience Freshers welcome to apply 6 months or more of customer service experience Analytical and solutions-oriented mindset Excellent online search skills Great written communication skills, including grammar and spelling Computer experience Flexibility to work in a 24/7 environment Desired Profile / Criteria / Skills : What You Can Expect Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Must be able to work on a rotating schedule and weekends/holidays if needed. Offered Benefits / Facilities : Medical Leave Flexible Time Off Flexible Working Hours 5 Days working Travel Allowance Subsidized Meals Allowance Night Shift Allowance .