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Build detailed plans that define scope, milestones, dependencies and deliverablesPrioritize work to focus on the activities that drive the greatest impactManage risks proactively by identifying potential issues early and implementing mitigation strategiesAllocate resources effectively to ensure the right skills are applied at the right time, including AI, cloud and industry expertiseCoordinate cross-functional teams including technical, account and partner rolesDrive collaboration to maintain alignment and smooth handoffs across groupsCoach and support team members to achieve high performance while meeting deadlinesFacilitate governance and cadence meetings to keep everyone informed and accountableTrack progress against milestones and adapt plans as priorities shiftEnsure SLA adherence and consistently meet or exceed customer expectationsManage budgets and performance metrics to optimize delivery quality and efficiencyResolve issues decisively to keep projects on track and maintain customer confidenceAct as primary point of contact for delivery with customers and internal stakeholdersTranslate complex project information into clear, actionable updatesProvide insights and guidance to inform decision-making and maintain alignmentFoster trust and transparency through consistent, professional communicationStrengthen customer relationships through proactive engagement and responsivenessSupport a "one team with the customer" mindset that aligns priorities across all partiesEmbed with customer teams when needed to enhance visibility and add tangible valueRepresent Kyndryl with credibility and integrity in every interactionRequirements5+ Years of experience in Project ManagementSCRUM or Project Management skillsBasic IT knowledge (Architectural)Organization and planning skillsTeamwork with "one team" philosophyCore CompetenciesDemonstrates expertise in Project Management with a focus on strategic planning, risk management, and resource allocation. Proven ability to drive collaboration across cross-functional teams while maintaining customer relationships and ensuring SLA adherence. Highest-signal resume keywordsProject ManagementSCRUMRisk ManagementResource AllocationCustomer Relationship ManagementATS Optimization KeywordsHard SkillsProject ManagementSCRUMBasic IT KnowledgeRisk ManagementResource AllocationSoft SkillsOrganization SkillsPlanning SkillsTeamworkCommunicationCoachingIndustry KeywordsSLA AdherenceCross-Functional TeamsGovernance MeetingsPerformance MetricsCustomer Engagement .