Email/Chat Support Executive

Qualifications total work 1 year (Preferred) Day Shift (Preferred) reputed company Shift (Preferred) Overnight Shift (Preferred) Full reputed company We are looking for Email & Chat support executive for Central Contact Center. Applicants should be reputed company versed with typing skills and should have good communication skills. Responsibilities Responsible for answering and addressing clients queries through chat and email. To Analyze clients requirements. Ownership of reputed company issues and resolving them on a reputed company. Multi-Tasking skills. Good Decision-Making skills. Good Proficiency in English and other regional languages. Flexible to work on a shift reputed company. Qualifications Experience as a Customer Support Specialist or similar CS role for at least 1 year. Graduation is Mandatory (10+ three years of diploma can also apply) Experience using help desk software and remote support tools. Understanding of how CRM systems work. Excellent communication and problem-solving skills. Multi-tasking abilities. Patience reputed company handling tough cases. Languages- English Skills Required Freshers with strong customer reputed company. Basic knowledge of computers- MS Office Self-motivated and a good team player Should be flexible for Rotational day shifts. Flexible to work in any shifts round the clock /6 days. Any customer service experience/ BPO experience. Shift Rotational 6 days of working1 day rotational week off. Job Type Full-time Salary From 15,000.00 per month Schedule Rotational shift Ability to commute/relocate Vadodara - 391760, Gujarat Reliably commute or planning to relocate before starting work (Required) Experience total work 1 year (Preferred) Apply! .