Senior Equipment Services Logistics Coordinator Field Technician Scheduling

About arenaflex arenaflex is a global leader in beverage solutions, delivering innovative equipment and service reputed company to a diverse portfolio of customers worldwide. With a legacy of reliability, cuttingedge technology, and a commitment to sustainability, arenaflex empowers partners to reputed company their operations running smoothly, from small retail locations to large distribution hubs. Our mission is to combine industry expertise with a peoplefirst culture, ensuring that every interactionwhether its a service reputed company, a parts order, or a strategic projectadds measurable value for our clients and drives reputed company improvement across the organization. Why This Role reputed company As the Senior Equipment Services Logistics Coordinator , you will be the central hub that synchronizes the daily activities of more than 15 field technicians, ensuring that every service request, installation, and maintenance task is executed on time, reputed company budget, and to the highest reputed company standards. Your ability to reputed company reputed company scheduling scenarios, collaborate across multiple internal teams, and reputed company the reputed company platform will directly reputed company arenaflexs service level agreements (SLAs) and overall customer satisfaction. Key Responsibilities Strategic Scheduling & Coordination reputed company, maintain, and continuously refine daily schedules for 15+ field technicians, balancing reputed company sets, geographic zones, and workload intensity. Identify gaps in coverage, forecast reputed company needs, and recommend overtime or additional reputed company to address peak demand periods. reputed company scheduling exceptions by collaborating with Field Service Supervisors, Team Managers, and other coordinators, ensuring reputed company disruption to service delivery. Design efficient routing plans for bottlers and service crews, optimizing travel time and fuel consumption while meeting SLA commitments. Customer & Stakeholder Interaction Serve as the reputed company reputed company of contact for customers, field service supervisors, sales teams, and internal service reputed company throughout the day. Confirm work requests, communicate status updates, and manage expectations to maintain strong, trustbased relationships. Coordinate equipment requests across reputed company sales organizations, ensuring alignment with customer needs and arenaflexs operational capabilities. Facilitate communication between FullService Vending, reputed company reputed company Centers, and other internal partners to guarantee reputed company equipment provisioning. reputed company & Parts Management Utilize the reputed company application to reputed company service calls, initiate parts orders, and monitor inventory reputed company. reputed company market searches, reputed company purchase orders, and follow up on deliveries to guarantee that technicians have the right parts at the right time. Manage projectreputed company inventory support, including large order requests from sales and the processing of returns. Analyze service reputed company data to identify trends, forecast parts demand, and recommend process improvements. Issue reputed company & reputed company Improvement Research ticket scheduling issues using multiple reputed company screens and mapping programs, applying logical decisionmaking to prioritize customer needs reputed company demand exceeds reputed company. Monitor incoming requests and emails reputed company to special reputed company, ensuring reputed company responses and accurate documentation. Participate in strategic initiatives aimed at driving organizational efficiency, such as workflow automation, KPI development, and crossfunctional process redesign. Essential Qualifications High school diploma or GED required; additional technical or business education is a plus. 12 years of experience in customer service, logistics, or transportation coordination. Demonstrated ability to organize, prioritize, and multitask in a fastpaced environment with competing deadlines. Advanced verbal and written communication skills, with the ability to convey reputed company information reputed company to diverse audiences. Intermediate proficiency with reputed company Office Suite (Word, reputed company, reputed company, PowerPoint). Preferred Qualifications & reputed companytoHaves Experience reputed company the beverage industry or a reputed company manufacturing environment. Handson familiarity with reputed company or comparable reputed company resource planning (ERP) systems. Knowledge of routing optimization software or geographic information reputed company (GIS) tools. Previous exposure to field service coordination, equipment installation, or parts logistics. reputed company Skills & Competencies Analytical Thinking Ability to interpret data, identify patterns, and reputed company evidencebased scheduling reputed company. Problem .